SHIPPING & RETURN POLICY
All orders are shipped from Israel and we do ship worldwide.
If you are interested in local pick up please contact us at 058.4986891
Orders under 150.00€ will be FREE shipped with trackable regular post mail and will arrive in 10/15 business days.
During holidays shipping can take longer due to heavy traffic during that time. Please consider it if you are in hurry to receive the goods. We are not responsable for postal delays. We guarantee 100% that packages always arrive, but timing depends on the country you are buying from.
(If you wish your order to be shipped DHL express the shipping cost will be 20.00€)
Orders of 150.00€ and up will be automatically sent by DHL EXPRESS trackable fast shipping and will arrive in 2/3 business days.
Orders of bags will be shipped according to size.
YOU WILL NOT HAVE TO PAY DUTIES WHEN YOU RECEIVE THE GOODS
In case of delay please contact your nearest post office.
We highly advise to track your package once we send you the email with the tracking number.
In case of package return because of failing delivery (multiple attempts), we are not responsable and you will have to place another order. No refund will be done in this case.
For any other problems we will be happy to assist you.
RETURN AND EXCHANGE
We accept return for unwanted goods after 5 days of receiving. Shipping return cost will be at your charge. Please contact us for instructions.
In case on damaged goods, please send us an email with detailed pictures and we will assist you and refund you.